At Calix Shot, we are committed to delivering your photography gear safely and efficiently, no matter where you are in the world. Please read our shipping policy carefully to understand how we process and handle shipments.
Order Processing
All orders are processed within 1–2 business days after receiving your order confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Confirmation
Once your order has been processed and shipped, you will receive a shipping confirmation via email or SMS. This confirmation will include your order details and any available tracking information, if applicable.
Shipping Carriers
We work with trusted logistics partners to ensure secure and timely delivery. Carrier selection may vary depending on your location and the nature of the items purchased.
Shipping Charges
Shipping costs may vary depending on your location and the weight or volume of your order. Any applicable shipping fees will be clearly displayed during the checkout process before you complete your purchase.
Damaged or Lost Packages
If your order arrives damaged or does not arrive at all, please contact us immediately at [email protected]. We will work with you and the shipping provider to resolve the issue promptly.
Customs and Duties
International shipments may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and may vary by country. We recommend checking with your local customs office for more information.
Contact Us
For any questions or concerns regarding your shipment, you can reach our support team at [email protected].